Thursday, December 8, 2011

Be Talk: Online Shopping Experience from StyleCraze.com


I came across this newly launched website named “Style Craze” -and was very excited to see the wide range of makeup, skin care and health care products being offered here. I was especially happy to find out that this online shopping website has some brands like Max Factor and Bourjois-that I don’t usually come across elsewhere. So I decided to place my first order with Style Craze.com -however-with my beauty chambers overflowing with makeup products-I decided to buy some skin and hair care stuff this time.


 The site says:
 Me Talk: 

As said before-the products from a large number of well known brands at Style Craze really impressed me. There are also good discounts available with each. I especially noticed them for NYX products where there are discounts of as much as 200 bucks on some . The website also hosts electronic accessories from Phillips, Panasonic and Inalsa. Its great to find all of these at a glance from the same website organized comprehensively.  


I decided to make a skin and hair care haul this time-so looked for my commonly used brands-Lotus and Biotique. I found these brands along with a great variety of products among them available at Style Craze. As usual-with my eternal quest for trying new products I chose to order the following three stuff:


1) Lotus Herbals Daily Body Lotion - Vanilla Velvet

2) Biotique Saffron youth Dew Nourishing Cream

3) Biotique Soya Protein Conditioning Shampoo



This time I opted for a cash on delivery service. The order process went smoothly and I received a confirmation mail just after placing the order on 29th November, 2011. On 1st December, I received a mail from Style Craze, stating that the order has been dispatched.


A tracking number was provided using which I checked the transit status of my order on Saturday, 3rd December. There was a little problem-which I found out that day. The web-tracking on Aramex courier services said that the package is going to be returned to the sender! I was very worried because I had been home on the days since 1st December and couldn’t have missed any postal delivery to home. However, on Sunday morning I received a call from Style Craze stating that my shipment has been returned to them-but they are resending it to me using another courier service. I received my package today, Thusday, 8th December. I am really happy to see that the customer service is so good at Stylecraze and they so kindly re-sent my package without charging me or going into any issues about the failed delivery. I blame it on the courier-but the nice behavior of the Stylecraze people has made me forget that little event. 



Another thing-that I usually fuss about while shopping-is the date of manufacturing of the products. I was happy to see that each product had their MFDs within the last 6 months and all came with proper seals and cartons. I really appreciate this quality of Stylecraze- which has now induced me to order more products from them in future.
 
 OHH!! Yet another thing!!! Along with my purchases, I got a cute surprise gift of a small Jovees anti pigmentation cream!!! Isn’t that great!!!!! Thank you Style Craze!!!

 
So to Sum up:

 Pro Side:

1) Very nice customer service-I had polite discussions and quick sorting out of issues.
2) Fresh stock of products-all products have manufacturing dates within the last 6 months
3) Attractive discounts
4) Except for the courier issue-the delivery is prompt, because after resending-the shipment truly reached me in 3 days
5) Wide range of products-especially you can get NYX, Max Factor and Bourjois here. More are being added. Check out NYX products from here-you will find some awesome discounts!!
6) I got a free gift-that too by total surprise!! Woohoo!!!

Down-Side: Nothing

Recommendations : 90%

13 comments:

  1. great!!! will check this one out =) btw did the courier people call you before delivering?? UT shipments through Blue dart usually call up.i think thats convenient na :)

    and how did you get these smileys????? (the yellow small ones)

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  2. Hi Anuradha, Thanks for the wonderful review. It really motivates us to work harder.

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  3. nice to see your post! detailed and nicely mentioned! do shop for bourjois stuff from there too! i am eyeing their healthy mix foundation and mineral matte foundation. :)

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  4. Sorry gals about the ate reply!! Answering one by one:
    Kuheli:Thank you sweet heart- :) :)

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  5. Sukanya: I havent shopped from UT yet-but I am happy the way this issue was sorted out by Style craze :) :)

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  6. Chetana: I am really happy shopping from SC you know-I think thats what is reflected in my writing :) :) especially the most updated stock and proper sealing of the products I receive in online shopping are very important to me-I am happy on all these respects in my shopping from SC!!!! :) :)

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  7. Taps: Yess!! I am also eying NYX and Max Factor!!!

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  8. nice review :) n the website is nice too :)

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  9. Thankuu Namita!!! and do check out this website-very well stocked and organised-with prompt delivery :)

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  10. That's a haul!! Now, be a good girl and review the items for us womankind's sake :P

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  11. hahaha- :)) :)) I will-just give me the time to unpack :)

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  12. Is there any further reading you would recommend on this?

    Kim
    Beauty Products Online India

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Let Be-Talking Begin !!!!