I came across this newly launched website named “Style Craze” -and was very excited to see the wide range of makeup, skin care and health care products being offered here. I was especially happy to find out that this online shopping website has some brands like Max Factor and Bourjois-that I don’t usually come across elsewhere. So I decided to place my first order with Style Craze.com -however-with my beauty chambers overflowing with makeup products-I decided to buy some skin and hair care stuff this time.
The site says:
As said before-the products from a large number of well known brands at Style Craze really impressed me. There are also good discounts available with each. I especially noticed them for NYX products where there are discounts of as much as 200 bucks on some . The website also hosts electronic accessories from Phillips, Panasonic and Inalsa. Its great to find all of these at a glance from the same website organized comprehensively.
I decided to make a skin and hair care haul this time-so looked for my commonly used brands-Lotus and Biotique. I found these brands along with a great variety of products among them available at Style Craze. As usual-with my eternal quest for trying new products I chose to order the following three stuff:
1) Lotus Herbals Daily Body Lotion - Vanilla Velvet
2) Biotique Saffron youth Dew Nourishing Cream
3) Biotique Soya Protein Conditioning Shampoo
This time I opted for a cash on delivery service. The order process went smoothly and I received a confirmation mail just after placing the order on 29th November, 2011. On 1st December, I received a mail from Style Craze, stating that the order has been dispatched.
A tracking number was provided using which I checked the transit status of my order on Saturday, 3rd December. There was a little problem-which I found out that day. The web-tracking on Aramex courier services said that the package is going to be returned to the sender! I was very worried because I had been home on the days since 1st December and couldn’t have missed any postal delivery to home. However, on Sunday morning I received a call from Style Craze stating that my shipment has been returned to them-but they are resending it to me using another courier service. I received my package today, Thusday, 8th December. I am really happy to see that the customer service is so good at Stylecraze and they so kindly re-sent my package without charging me or going into any issues about the failed delivery. I blame it on the courier-but the nice behavior of the Stylecraze people has made me forget that little event.
Another thing-that I usually fuss about while shopping-is the date of manufacturing of the products. I was happy to see that each product had their MFDs within the last 6 months and all came with proper seals and cartons. I really appreciate this quality of Stylecraze- which has now induced me to order more products from them in future.
OHH!! Yet another thing!!! Along with my purchases, I got a cute surprise gift of a small Jovees anti pigmentation cream!!! Isn’t that great!!!!! Thank you Style Craze!!!
So to Sum up:
1) Very nice customer service-I had polite discussions and quick sorting out of issues.
2) Fresh stock of products-all products have manufacturing dates within the last 6 months
3) Attractive discounts
4) Except for the courier issue-the delivery is prompt, because after resending-the shipment truly reached me in 3 days
5) Wide range of products-especially you can get NYX, Max Factor and Bourjois here. More are being added. Check out NYX products from here-you will find some awesome discounts!!
6) I got a free gift-that too by total surprise!! Woohoo!!!
Recommendations : 90%